Innovative · Solutionist · Strategic

I make AI work for people, not just around them

AI Operations Manager at Storyteller — I turn messy operations into AI-assisted systems that actually hold up.

Status Open to interesting problems

Experience 5+ years

Location Cape Town, ZA

Get in touch LinkedIn CV ↓

AI OPERATIONS AUTOMATION PRODUCT STRATEGY BUSINESS ANALYSIS AGILE DELIVERY UI/UX REST APIS SAAS

01 — About

I specialise in AI operations — making advanced technology do real work for real teams.

My path runs Business Analyst → Product Owner → Product Manager → AI Ops. Most useful where technical acumen and business insight are both critical.

Certified web developer, so conversations with engineers happen in their language.

Putting the pieces together

02 — Experience

Jan 2026 — Present

Storyteller

TikTok-style Stories and vertical video for sports organisations and global brands.

AI Operations Manager

Operationalised support with AI — custom Claude and Codex skills, agent workflows and training.
Standardised operational processes into playbooks serving major sports clients worldwide.
Coordinate cross-team delivery; build AI systems for forecasting, reporting and decision support.

May 2023 — Dec 2025

1Nebula

SaaS company behind OneView — technology expense management and FinOps.

Product Manager · promoted from Business Analyst

Owned product vision and roadmap across multi-tenant SaaS platforms.
Led platform modernisation — multi-tenant architecture, Azure & AWS Marketplace readiness.
Led a team of Business Analysts, Product Owners and Product Designers.

Feb 2021 — May 2023

EmpiriQ Advisory Services

Advisory group building ventures in affordable housing and fintech.

Business Analyst · joined as Development Intern

Sole BA across five subsidiaries, working directly with the executive team.
Formalised processes, documentation and end-to-end project delivery for new ventures.

Full detail lives in the CV ↓

03 — Selected work

Komply

Live · Side project

An AI & data compliance platform I'm building end-to-end — posture scores, an AI-system register and prioritised gap plans across GDPR, POPIA and the EU AI Act. Scan. Interview. Assess. Fix.

Visit site ↗ Open the app ↗

AICOMPLIANCESAASFOUNDER BUILD

SaaS Platform Modernisation

1Nebula

A technology expense platform rebuilt multi-tenant and cloud-native for the Azure and AWS Marketplaces.

SAASAZUREAWS

FinOps Reporting Platform

1Nebula

System architecture, user flows and UI/UX for a FinOps-centred reporting platform.

FINOPSUXARCHITECTURE

Fuel Crypto Platform

1Nebula

Blockchain-based fuel transactions — partner APIs and secure data flows between vendors.

BLOCKCHAINAPISFINTECH

AI Energy Reporting

1Nebula

Secure, scalable permission management with AI-powered PDF parsing.

AIENERGYCOMPLIANCE

Indlu Living Ecosystem

EmpiriQ

Business analysis for a township rental-housing platform connecting landowners and tenants.

PROPTECHIMPACT

Coventurist

EmpiriQ

Feasibility studies and solution development from first requirements to implementation.

NEW VENTUREFEASIBILITY

04 — Toolkit

AI & Automation

AI-driven workflow automation
Claude & Codex skill building
Forecasting & decision support
Process optimisation

Product

Product vision & roadmapping
Requirement elicitation
Stakeholder engagement
Solution design

Technical

RESTful APIs & microservices
Integration mapping
Cloud orchestration
Angular · HTML · CSS · JavaScript

Tools

Jira & Confluence
Trello
Azure DevOps
Azure & AWS

05 — Beyond work

I represented South Africa as an adaptive athlete at the CrossFit Games while working full time — proof that impossible deadlines are just poorly planned WODs.

Podium finishes in international competition, CrossFit Level 1 Trainer, former provincial netball and water polo captain. The discipline transfers.

06 — Contact

Let's build something that holds up

Always up for conversations about AI operations, product and systems — or ask my career chatbot anything, any time.